Skip to content Last Updated: 01/09/2025
AfriCargo Express (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services, including booking shipments online through AfriCargoExpress.co.uk, arranging pickups, or tracking deliveries.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK and international laws.
By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
AfriCargo Express
Email: info@africargoexpress.co.uk
Phone: +44 [Insert UK Number]
Website: www.africargoexpress.co.uk
This Privacy Policy applies to:
Visitors to our website.
Customers booking shipments with AfriCargo Express.
Individuals whose personal data we process to arrange shipments (senders, receivers, and logistics partners).
We may collect the following categories of personal data:
Name, email address, phone number.
Pickup and delivery addresses (sender and receiver).
Package description, weight, and dimensions.
Service type (air freight, sea freight, parcel, door-to-door, vehicle shipping).
Tracking number and shipment status.
Payment method (credit/debit card, bank transfer).
We do not store full card details; payments are securely processed by trusted gateways.
Preferred pickup times and addresses.
Third-party courier references (e.g., Royal Mail booking).
Inquiries via email, phone, or website forms.
Customer feedback and reviews.
IP address, browser type, and operating system.
Website usage data through cookies and analytics.
Subscription to newsletters, offers, or SMS alerts.
Directly from you: when booking a shipment, filling out a form, or contacting us.
Automatically: via cookies, analytics, and tracking tools.
From third parties: payment processors, logistics providers (e.g., Royal Mail, courier partners), and tracking systems.
We process your personal data for the following purposes:
To fulfill your shipment: arranging pickups, transporting cargo, delivering packages.
To provide tracking: updating you on shipment progress.
To process payments: handling transactions securely.
To provide customer support: responding to inquiries and resolving issues.
To improve services: analyzing performance and customer feedback.
For marketing: sending promotions (with your consent).
For legal compliance: maintaining tax and shipping records.
For fraud prevention & security: verifying transactions and preventing misuse.
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity: to provide shipment and delivery services.
Legal obligation: to comply with tax, customs, and regulatory requirements.
Consent: for marketing communications (you may withdraw at any time).
Legitimate interests: to improve services, prevent fraud, and ensure operational efficiency.
Our website uses cookies to improve functionality and user experience. These include:
Essential cookies: required for website operation.
Analytics cookies: to understand visitor behavior.
Marketing cookies: to deliver relevant promotions.
You may manage cookie preferences through your browser or our cookie banner.
We may share personal data with:
Logistics providers: Royal Mail, courier partners, and international freight handlers.
Payment processors: for secure transactions.
IT & hosting services: for secure operation of our website.
Regulatory authorities: when required by law.
We never sell your personal data.
As a UK–Nigeria shipping service, we may transfer personal data outside the UK (e.g., to Nigeria). Such transfers are protected by UK GDPR safeguards, including encryption and contractual agreements with partners.
We retain your data only as long as necessary:
Shipment and transaction records: 6 years (for tax and compliance).
Account and communication data: while your account is active.
Marketing data: until you withdraw consent.
We implement strong measures to protect your data:
Encrypted website (HTTPS/TLS).
Role-based access to data.
Secure servers and firewalls.
Regular audits and staff training.
Under UK GDPR, you have the right to:
Access, correct, or delete your data.
Restrict or object to processing.
Withdraw consent (for marketing).
Request data portability.
Lodge a complaint with the UK Information Commissioner’s Office (ICO).
To exercise your rights, email us at: info@africargoexpress.co.uk
Our services are for adults only. We do not knowingly collect data from individuals under 18.
Our website may link to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
For questions, concerns, or complaints about this Privacy Policy, please contact:
AfriCargo Express
Email: info@africargoexpress.co.uk
Phone: +44 [Insert UK Number]
Website: www.africargoexpress.co.uk
Choose the shipping option that works best for you
£6.20 per KG + £20 handling + £20 Collection Fee. Minimum 10KG
Affordable for bulk shipping £90 per large Ghana bag or suitcase · 6 weeks delivery
Quick delivery to London office £4.95 per KG · Minimum 20KG
Delivered straight to your door £5.50 per KG · Minimum 20KG
Cost-effective · £2.60 per KG Minimum 60KG · 6–8 weeks delivery
Convenient delivery to your home · £3.30 per KG · Minimum 60KG · 6–8 weeks delivery
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